Frequently Asked Questions

Learn more about wedding invitations and custom paper goods

Below are some of the most frequently asked questions about our custom wedding invitations, semi-custom wedding invitations, and other personalized wedding products.

Semi-Custom Orders

Custom Designs

Pricing

Shipping & Returns

Payment Method

1. What are semi-custom wedding invitations?
Semi-custom wedding invitations are budget-friendly, pre-designed invitation suites. The overall design cannot be changed, but you are able to personalize certain elements.

2. What printing methods are available for semi-custom stationery?
Our semi-custom wedding invitations can easily be ordered in two main printing methods: Flat/Digital Printing and Foil Stamping. Letterpress printing is available upon request. Contact us for more information.

3. When will I receive my semi-custom stationery order?
Your order will ship in 2-6 weeks after your final proof is approved. Below is more detail on the process.

After your order is placed, we will send you a Wedding Information Form to fill out. This will give us all the information required for us to personalize your products. Once your submit your Wedding Information Form, you can use the blow timing to estimate when you will receive your order. You will be notified via email if there are any production delays.
FLAT/DIGITAL PRINTINGFOIL PRESSLETTERPRESS
First Proof Received*2-3 business days2-3 business days2-3 business days
Custom Venue Illustration (if added)+3 days to above+3 days to above+3 days to above
Proofing Process**VariableVariableVariable
Production Time2 weeks4 weeks4 weeks
Assembly (if added)+ 2 weeks to above+ 2 weeks to above+ 2 weeks to above
*The personalization process will only begin once we receive your completed wedding information form.
** The proofing process timeline is dependant on how quickly you are able to review the digital proofs. You will receive three (3) complimentary rounds of proofs, and it takes us 1-2 business days to make updates to proofs, once feedback is received.
4. What CAN be personalized on semi-custom stationery? 
Each semi-custom wedding invitation suite and save the date allows your to personalize your names and event details. You may also adjust the color palette of the card(s) and envelope(s). Additional elements may be personalizeable depending on the collection selected. Please refer to the product details for a full list of elements that can be personalized. 

5. What CANNOT be personalized on semi-custom stationery? 
All semi-custom stationery is designed to reflect a specific style; therefore, the overall format (including most fonts and select text elements) are not able to be adjusted.

6. What paper are the semi-custom stationery pieces printed on? 
Our standard cards are made of Premium 120lb Mohawk Superfine Coverstock, available in White or Ultra White. All invitation Cards are printed on Double Thick 240lb Mohawk Superfine Coverstock. This paper is Chlorine-Free, Acid-Free, FSC Certified, and Green-e Certified.

7. How do I assemble my wedding invitations? 
We'll give you a quick assembly guide in your order, but if you have a busy schedule, let us assemble your invitations for you do it for you! Add the Complete Assembly Service to your order and your semi-custom wedding invitations will arrive fully assembled, stamped and ready for the mail.
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Complete Assembly Service

The Complete assembly service helps you save time by receiving your save the dates or invitations professionally assembled and ready to mail. This service includes:
  • Schedule an Assembly Consultation Call to determine your needs
  • Curate custom assortment of finishing touches to enhance your suite
  • Provide digital proofs of your final assembled suite (aka "The Stack")
  • Source current USPS postage to match your suite
  • Applying postage to your envelopes
  • Installing Envelope Liners
  • Numbering RSVP Cards/Envelopes (upon request)
  • Tying Ribbon
  • Wrapping Vellum/Belly Bands
  • Pouring/Adhering Wax Seals
  • Full Suite Assemble
  • Envelope Stuffing & Sealing

Note, once we discuss your assembly needs, you will receive an invoice for the total assembly costs.

1. What are custom wedding invitations?

Custom wedding invitations, save the dates and stationery is designed completely unique to your wedding theme and style. Every piece is created with your personality and your wedding aesthetic in mind. Allowing you to send paper goods that WOW your guests.

2. What printing methods are available?

Custom wedding invitations, save the dates and stationery can be printed using any requested method; however, the three most common printing methods are letterpress, foil stamping, and flat/digital printing.

3. When should I order my custom wedding invitations?

We have limited space on our design calendar for custom orders, so we recommend securing your wedding date as early as possible. Typically, couples contact us at least six (6) months before their weddings for custom invitations.

We design and craft all custom invitations with thoughtful precision and love, which means the complete design, production, and assembly experience generally takes between 2-3 months.

Consultation

Tell us about your custom stationery needs by scheduling a FREE design consultation by phone or filling out our online consultation form.

Estimate

After our consultation, you will receive a custom estimate based on your wedding stationery needs.

Booking

Secure your place on our schedule by accepting the design proposal. signing the contract, and paying the retainer.

Design

The design process includes a personalized mood board, availability for check-in calls, and unlimited digital proofing.

Production

Once your design is approved, your stationery is produced by a curated team of printers and craftsmen, including in-house foil press printing

Assembly

All custom orders include complimentary hand-assembly, including postage, address printing, and envelope sealing.

4. When will I receive my custom stationery order?

Most custom orders can be designed, produced and assembled in 10 - 12 weeks; however, this is dependent on how quickly we are able to move through the review process. See our Shipping Policy for more information.

5. Can I see the custom invitation design before ordering?

Due to the nature of custom invitations, no designs or mood boards are created before you book your wedding in our calendar. Once you have paid your design retainer, we will begin the mood board approval and design process, ensuring that you are happy with every element of your suite.

6. How do I assemble my wedding invitations?

You don't have to! We do it for you. You custom wedding invitations will arrive fully assembled, stamped and ready for the mail. You also have the option of allowing the Tuesday Grace team to mail your invitations on your behalf!

7. How do I order custom wedding invitations?

The first step to ordering custom wedding invitations is to Schedule a FREE Design Consultation with our Founder and Creative Director, Chelsea Downey. She will then walk you through the complete proposal, design, and production process.

1. How much are semi-custom invitations and save the dates?

Semi-custom wedding invitations and stationery are budget-friendly and vary in pricing based on quantity, printing method, and the collection selected. Visit the product page of your preferred design to see exact pricing.

2. How much are custom wedding invitations and save the dates?

Custom wedding invitations range in pricing, but couples generally expect to pay between $4500 - $8000 for 100 invitation suites and between $2000 - $3000 for 100 save the dates. Please schedule a design consultation to receive a more accurate estimate.
1. How long does it take to process a semi-custom order?
In total, semi-custom orders ship in 2-6 weeks once your proof is approved, depending on the printing method and assembly services you add to your order.
  • Design & Approval: Approximately 7-10 days (pending feedback time)
  • Production: Between 2-4 weeks, once the proof is approved
  • Assembly Service (if added): 2 weeks
2. How long does it take to process a custom order?
The custom stationery process generally takes 8 – 14 weeks from start to finish; however, we recommend securing your spot on our custom design calendar at least 6 months in advance, as we take a limited number of custom clients and tend to book quickly.

3. When will I receive my order?
We offer a range of shipping options, with varying shipping times. Please refer to your selected shipping method to determine the exact shipping times. The closer you are to our location in Florida, the sooner you’ll receive your order.

4. Do you offer free shipping?
At this time, we are unable to offer free shipping on our custom and semi-custom products.

5. Do you ship internationally?
Yes, we offer international shipping through DHL. 
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