Shipping policy
For Custom and Semi-Custom Stationery
How long does it take to process a semi-custom order?
In total, semi-custom orders ship in 2-6 weeks once your proof is approved, depending on the printing method and assembly services you add to your order.
- Design & Approval: Approximately 7-10 days (pending feedback time)
- Production: Between 2-4 weeks, once the proof is approved
- Assembly Service (if added): 2 weeks
How long does it take to process a custom order?
The custom stationery process generally takes 8-14 weeks from start to finish; however, we recommend securing your spot on our custom design calendar at least 6 months in advance, as we take a limited number of custom clients and tend to book quickly.
When will I receive my order?
We offer a range of shipping options, with varying shipping times. Please refer to your selected shipping method to determine the exact shipping times. The closer you are to our location in Florida, the sooner you’ll receive your order.
Do you offer free shipping?
At this time, we are unable to offer free shipping on our custom and semi-custom products.
Do you ship internationally?
Yes, we offer international shipping through DHL.
For Art Prints
How long does it take to process my art print order?
We understand the importance of timely orders. That is why our art prints usually process and ship within 2 business days. The only except is when a product is out of stock. Listings are updated every 24 hours with stock availability.
When will my order arrive?
Art print orders generally arrive withing 3 business days of shipping.
Do you offer free shipping?
At this time, we do not offer free shipping on art prints.
Do you ship internationally?
YES! Our art prints are available to customers in more than 170 countries.